Concierge services are booming, in the UK, the US and France. Today, we look at the benefits of concierge services, with a quick review of the pitfalls to avoid when considering using them.
What is a concierge service?
Concierge services have come a long way from assisting customers with reservations, transfers and excursions at the "best" hotels. They have grown considerably, and now constitute an autonomous business that caters to the mid-market luxury clientele, as well as to corporate clients. These services fall into two broad categories: the first covers services offered as part of a property management contract, bringing added value to owners, while the second concerns personal assistance, designed to simplify life . The concept is simple: customers want to have access to high-level services and experiences, and leave the arrangements to qualified professionals. These service providers are tasked with managing all the details and finding the best of what's available, all with the highest standards of professionalism and discretion.
What does Open Up Paris offer companies and individuals?
In short, luxury concierge services for those with a desire to invest in French real estate, businesses and individuals owning high-end properties.
- Our mission is to make all aspects of ownership easier for our clients, toadd value to their real estate, to enable investors to buy in the Paris market without geographical barriers and to help non-resident owners make the most of their stay in Paris.
- On the property management side, we offer interior design, renovation, property maintenance, concierge services for Airbnb and medium-term rentals, and purchase assistance. The concept has expanded to include personal assistance with daily tasks, administrative and/or time-consuming tasks.
What are the advantages of real estate concierge services?
Real estate concierge services in Paris offer a range of significant benefits. At Open Up Paris, we facilitate all aspects of property ownership for our customers, adding value to their real estate investment. Our mission is to simplify the lives of investors, businesses and high-end property owners by offering a comprehensive range of services. Whether it's property management, regular property maintenance, renovation or purchasing assistance. Our aim is to provide customized solutions to meet their specific needs.
- STANDARD PROPERTY MANAGEMENT
Open Up offers property management for non-residents, with a full range of services that can be customized. We are the local point of contact for the day-to-day management of the property
; we act as janitors for absent or busy owners. We provide personal assistance with administrative tasks and handle all types of contingencies, and offer concierge services to family members and visiting guests.
- MAINTENANCE OF EXISTING PROPERTIES
Owners investing in a property that doesn't require renovation or upgrading still need to be sure that it will be properly maintained to preserve its value. Similarly, new owners acquiring a property in good condition, wanting to avoid the inconvenience of having work carried out before moving in, also want to keep the property in the same condition. Good maintenance will prevent any deterioration, effectively ensuring that the property will continue to increase in value, buoyed by the continuing upward trend in the Paris market. Water damage caused by leaking appliances, roofs and balconies is a particular concern in the Paris market; an undetected water leak can lead to serious damage and complicated procedures involving neighbors. A maintenance service contract will enable rapid intervention, the best way to limit damage. Open Up covers all necessary standard maintenance operations, to give total peace of mind to an absent or busy owner, and to keep the property in good condition.
- INTERIOR DESIGN AND RENOVATION
Open Up manages every aspect all aspects of interior design projects for its customers, many of whom are expatriates who use their Paris property as a second home. We manage projects for both houses and rental properties, bearing in mind that the treatment of each is quite different. We also welcome Parisian homeowners who are too busy to undertake such time-consuming projects.
The level of service is tailored to meet the specific requirements of our customers and the type of property involved. This can take the form of a single service or intervention - say, a specific aspect of interior design or furnishings - or a complete service.
The company is experienced in advising customers on the best options available on the market, according to their preferences, needs and budget. Because this is our business, we are constantly looking for professionals to partner with and add to our resource base. 20 years of experience in the world of high-end materials such as stone and marble can help customers find exactly what they're looking for.
Renovation work generally proves to be a lengthy process, making effective remote monitoring and control very difficult. That's why having a local professional, familiar with the Paris market and ways of doing things, has proven time and again to be the key to a successful project.
Working with Open Up's experienced team offers real benefits that go beyond simply saving time and hassle for the owner or investor.
These include the security of knowing that the highest quality and most appropriate materials will be supplied at the best possible price, that the work will be carried out by reliable and qualified professionals, and that timely supervision will ensure proper execution, compliance with specifications and avoidance of costly costs and errors along the way.
It also means that there will be an open line of communication with the customer at all times; they are kept informed and involved in the process, which includes follow-up virtual meetings. In renovation, as anyone who has done it knows, you have to expect the unexpected along the way, and intelligent, rapid decision-making is essential. Having a responsive, competent and resourceful partner to do the heavy lifting is always a good investment that will prove its worth time and again.
- HOME IMPROVEMENTS
Improvements and upgrades, if done properly, can generate considerable gain for sellers who wish to sell the property in good condition, offering a potential investor a "turnkey" transaction. A busy or absentee owner can rely entirely on Open Up's expertise to help procure and execute the work to deliver the property ready for sale. Please do not hesitate to contact us for further details.
- PURCHASING ASSISTANCE
Our team assists potential buyers/investors with property hunting in Paris and throughout France, and can put you in touch with notaries, banks and insurance companies. We also offer a complete package for rental investments in Paris: from property search and work supervision to letting.
- OUTSOURCING SERVICES FOR COMPANIES
Open Up can also meet companies' needs for interior design and upgrades to make their spaces fit for purpose. Changes may be necessary due to staff turnover or the need to organize space to accommodate customers or staff, and layout plans are provided for interior design. Companies will find it advantageous to partner with a professional firm with a proven track record for its design, procurement and supervision needs. In this case, outsourcing will save company resources, and ensure that the project is delivered and meets expectations.
Exclusivity and Elegance: Our Luxury Concierge Service redefines Your Real Estate Experience
In addition to our high-end property management, renovation and maintenance services, our luxury concierge serviceoffers a range ofexclusive services. Take advantage of our international private chauffeur services for travel in style. Enjoy VIP access to the most prestigious nightclubs. Our tailor-made reservations open the doors to Michelin-starred restaurants, exclusive events and sought-after destinations. We push back the boundaries of concierge service, offering you a world of luxurious experiences and personalized support to enhance your daily life and leisure activities.
Open Up Paris, At your service
We are committed to providing a tailor-made real estate experience that meets the needs of the most demanding customers. Our luxury concierge service in Paris extends far beyond the usual expectations, offering a personalized touch to every aspect of your property. From prestige properties to high-end residences, we are determined to transform your real estate investment into an unparalleled experience. With meticulous attention to detail, we offer exclusive services and bring your most ambitious real estate dreams to life with a personalized, discreet and sophisticated service, redefining the very concept of real estate concierge services.
The pitfalls of concierge services
Property management services are generally offered on a membership or fee-for-service basis, known as à la carte services. Membership, or subscription, usually charges a monthly fee that includes well-defined and fairly standard tasks. It's a "package" that can work well for homeowners wishing to maintain a property. Some customers may see this as too restrictive; what's important to know is that most concierge service providers operate in this way, making it easy to compare the services on offer and choose wisely accordingly.
Most luxury concierge services are available. In all cases, owners need to know exactly what they want and what they are contracting for. A good concierge will help the customer determine his or her needs and the right type of contract accordingly. The scope of the service, as well as its cost, must be clearly defined. There are gray areas where customers don't know how much latitude they have, and whether certain services are optional or not. The job of supervising renovation work takes time, and it's only through extensive practical experience that service providers can become efficient and fast. Knowing how to manage contractors and solve problems in the world of home renovation and repair in the Paris market, where good craftsmen are in high demand, is a real skill.The key words here are experience and transparency.
Contact us for more information about our personalized real estate concierge services.