You are currently viewing Customer story: how our concierge service transformed Mr. Smith's stay in Paris

Paris, often referred to as the "City of Light", attracts millions of visitors every year. Whether you're visiting for sightseeing, a business trip or a long stay at your Paris property, comfort and convenience are crucial to making the most of this magnificent city. This is where luxury concierge service comes in. With a professional concierge, the experience can be radically enhanced. This was the experience of Mr. Smith, who recently stayed in the French capital. Here's his story.

Customized services

Easy booking

To make the most of Paris, it's often necessary to book visits, restaurants or shows in advance. "The concierge took care of all my reservations. From a gourmet dinner in a Michelin-starred restaurant to tickets for a show at the Moulin Rouge, everything was planned for me, right down to the provision of a rooftop for my marriage proposal. It was a moment I wished would never happen again, and it did," says Mr. Smith.

This has freed up a lot of Mr. Smith's time, allowing him to relax and enjoy every moment in Paris. 

Ticketing and local escapades

In addition to reservations, Mr. Smith enjoyed escapades with the private chauffeur. "They suggested little cafés hidden away in charming alleyways, far from the tourist crowds. I also discovered local artists and art galleries thanks to their recommendations," he explains.

These personalized suggestions enabled Mr. Smith to discover an authentic Paris and leave with unique memories.

An unforgettable culinary experience

Home chef

One of the highlights of Mr. Smith's stay was the evening when a private chef came to cook directly in his apartment. "It was absolutely fabulous! I'd never experienced anything like it before. The meal was not only delicious but also customized to my tastes," he says enthusiastically.

This quality service added a luxurious and intimate dimension to his stay, making it truly memorable.

Wine tasting

To complete his gastronomic experience, the concierge had organized a private tasting of French wines. A sommelier came to educate Mr. Smith on the subtleties of the different French wine regions. "It enriched not only my palate but my understanding of French culture," he adds.

With training like this, concierge services offer much more than just accommodation; they create transformed experiences for every visitor.

High-level additional services

Spa, Sport and Wellness

After a busy day of sightseeing and discovery, Mr. Smith was able to relax with spa sessions organized by the concierge. "They booked massages and treatments for me at one of the best spas in Paris. It really helped me recover and gave me moments of pure happiness," he says.

The integration of such high-end services demonstrates the attention paid to every detail to ensure a relaxing and revitalizing experience, including a day of relaxation and sport at the BRACH concierge partner.

Personalized shopping

Paris being a city known for its fashion, Mr. Smith couldn't miss the opportunity to go shopping. The conciergerie offered him a personal shopper service and a VIP welcome at CHANEL. "I also discovered some exclusive perfume boutiques thanks to a historian of French perfumery who dedicated her book to me," he says.

Thanks to this service, Mr. Smith was able to take home unique and refined pieces, adding a touch of glamour to his Parisian experience.  

Positive overall feedback

"I didn't know exactly what to expect when I booked these services, but the concierge service exceeded all my expectations. Their professionalism, kindness and availability made my stay incredibly enjoyable," concludes Smith.

By choosing a concierge to manage various aspects of his stay, Mr. Smith was able to maximize his free time and experience exceptional moments that he probably wouldn't have discovered on his own.

For greater peace of mind, call on the experts in private concierge services in Paris. Delegate with confidence Contact Open Up Paris to make your request.